Phone and chat answering
An AI receptionist answers calls, website chat and messages, day or night. It handles hours, prices, directions and common questions from your own information, and passes anything else to a person with a summary.
An AI agent answers your calls and chats, books appointments, follows up every lead and keeps orders moving, using your own information and tools. It handles the repetitive work around the clock and hands anything that needs judgment to you or your team.

Six jobs small businesses hand to agents most often. Most start with one and add a second once it runs smoothly.
An AI receptionist answers calls, website chat and messages, day or night. It handles hours, prices, directions and common questions from your own information, and passes anything else to a person with a summary.
Customers book, move or cancel in a conversation. The agent reads your real availability, confirms the slot and sends reminders.
Every form fill, missed call and inquiry gets a reply within minutes. The agent asks your qualifying questions, books the next step, and follows up with people who went quiet.
Order status, simple changes, invoice and payment reminders, and receipts. Refunds, exceptions and anything unusual wait for your approval.
The agent sorts receipts, matches invoices to payments and prepares the paperwork, so your bookkeeper or accountant reviews instead of retyping.
Drafts polite, specific replies to new reviews for you to approve, and flags unhappy customers so someone can call them back.
1
Tell Sam which job eats your time. You find out whether an agent fits and what it would connect to.
2
You get a written scope: what the agent does, what it hands to people, which tools it uses, the timeline and the price.
3
We set it up on your channels, test it on real conversations, and adjust it once customers start using it.
Pricing: each agent is priced per scope; we quote after a 15-minute call. Book 15 minutes with Sam →
TheoSym Platform is the small-business edition of QGI Studio. You set up and run your own agents, self-serve, and can bring us in later if you want help.
An AI agent is software that does a job end to end, not just chat: it answers a call, checks your calendar, books the slot and sends the confirmation. It works from your own information and tools, and it hands anything it should not decide to a person.
Each agent is priced per scope; we quote after a 15-minute call. The price depends on the channels (phone, chat, email), the systems it connects to and your volume. If you want to build it yourself, TheoSym Platform on QGI Studio is self-serve.
It takes the repetitive part of the job: after-hours calls, the same ten questions, reminders and follow-ups. Your team keeps the conversations that need judgment, and gets a summary of everything the agent handled.
Agents are set up with clear limits: what they may answer, what they must hand over, and what always needs your approval, like refunds. We test on real conversations before launch and review mistakes with you afterward.
Usually, yes. Most agents connect to a phone line, website chat, a calendar, email and a CRM or booking system. We check your exact tools on the call.
Bring the one task that costs you the most time or the most missed customers. 15 minutes, free.
Book 15 minutes with Sam