Answer calls and chats
A voice or chat agent picks up after hours and during rush, answers the common questions from your own information, and hands the rest to a person.
TheoSym · AI agents
Agentic AI for small businesses: agents that answer, book and follow up.
We build AI agents that pick up your calls and chats, fill your calendar and chase every lead, so you stop losing customers to voicemail.
Led by Dr. Sam Sammane, founder of TheoSym and Founder & CEO of QGI.
For small businesses
AI agents that do the front-desk work.
Each agent is built on your information, your hours and your tools, and it hands anything unusual to a person. We scope it with you, set it up, and tune it after launch.
Book appointments
Customers pick a slot, the agent checks your calendar, confirms, and sends reminders, with less phone tag for your staff.
Follow up every lead
New inquiries get a reply in minutes, not days. The agent asks the qualifying questions and nudges people who went quiet.
Handle orders and invoices
Order status, simple changes, invoice reminders and receipts, with anything unusual routed to you for approval.
For GMP and lab teams
AI agents for pharma, supplement and testing labs.
ChatGMP and DeepGMP are built on QGI, the decision-grade, audit-grade AI company Sam founded and leads. People still make every quality decision.
ChatGMP
Built on QGIAn AI assistant for GMP questions, SOP and CAPA drafts, and team training, with answers you can trace.
Explore ChatGMP →DeepGMP
Built on QGICompliance reasoning for deviations, CAPA and computer system validation work.
Explore DeepGMP →LIMS AI
For regulated labsAn AI layer on top of the LIMS you already run, built for regulated labs: samples, certificates and audit prep.
Explore LIMS AI →All products and agents: TheoSym products. Tools, models and what's next: TheoSym Labs.
Who you'll talk to
Dr. Sam Sammane
Founder of TheoSym (2023) · Founder & CEO of QGI · Forbes Technology Council member · 4 TEDx talks
Forbes Technology Council
Talks, TV and podcasts
Most read
Top articles
The guides readers use most, plus free calculators for AI costs and ROI.
AI chatbots vs AI virtual assistants: pros and cons Read the guide → AI QMS: smarter quality management for modern teams Read the guide → AI in order management: efficiency and accuracy Read the guide → AI reservation systems: how they simplify booking Read the guide → Risks and challenges of AI in customer service Read the guide → AI and personal finance Read the guide → Free AI tools and calculators Agent build cost, cost per ticket, automation ROI, LLM API cost and more. Open the tools →
FAQ
Common questions
How much does an AI agent cost?
Every agent is scoped per project after a 15-minute call, because the price depends on what it connects to (phone, calendar, CRM, inventory) and how much volume it handles. If you would rather build it yourself, TheoSym Platform on QGI Studio is self-serve.
How long does it take to launch?
It depends on scope. A single agent on one channel with your existing information is the quickest to launch; agents that connect to several systems take longer. You get a timeline with the scope, before any work starts.
What happens to my data?
We connect only the systems the agent needs and keep its access as narrow as the job allows. We can work under your NDA, DPA or BAA, and for regulated teams private or self-hosted setups are an option. Ask about your specific data on the call.
Do you work with small businesses?
Yes. Small businesses are the main audience for our agents: clinics, dental and service practices, shops, restaurants and professional firms. Regulated labs and manufacturers are the second, through ChatGMP, DeepGMP and LIMS AI.
Tell Sam which job you want off your plate.
15 minutes, free. You'll leave knowing whether an agent fits, what it would connect to, and what it takes to launch.